Rewards – Terms and Conditions
Weed Wonderland Rewards – Terms and Conditions
Last updated: [29.09.2026]
1. About these terms
1.1. These terms apply to the Weed Wonderland Rewards programme, run by [Weed Wonderland company], registered in [England and Wales].
1.2. By creating an account on [weedwonderland.me] or taking part in the Programme, you agree to these terms. They apply in addition to our general [Terms of Sale], [Privacy Policy].
1.3. The Programme is free to join.
2. Eligibility and accounts
2.1. The Programme is open to customers aged [18] or over who have a registered account on [weedwonderland.me].
2.2. You can create an account using the account icon at the top of the website, or by ticking “Create an account?” at checkout. A temporary password will be sent to your email address.
2.3. Only orders placed while signed in to your account count towards the Programme. Guest orders, including orders placed before you registered with the same email address, will not be added to your account and do not count towards tiers, rewards or points.
2.4. Each customer may hold one account only. We may merge or close duplicate accounts.
3. Welcome gift
3.1. New customers receive a free gift with their first paid order of £49 or more (after discounts, excluding delivery).
3.2. You are a new customer if there is no previous paid order linked to your email address or your account. Unpaid, abandoned or cancelled-before-payment orders do not count as previous orders. An order that was paid and later refunded or cancelled does count as a previous order.
3.3. The welcome gift is limited to one per customer. The choice of gift is ours, and gifts are subject to availability. The gift has no cash value and cannot be exchanged.
3.4. Tier discounts do not apply to your first order.
4. Tiers
4.1. Your tier is based on the total value of your paid orders placed while signed in to your account during the previous 30 days (a rolling 30-day period). An order is counted once its status is “Processing” or “Shipped”.
4.2. The current tiers are:
| Tier | Spend in the last 30 days | Discount |
| Silver | £200 or more | 5% |
| Gold | £450 or more | 8% |
| Platinum | £900 or more | 12% |
4.3. Your tier discount applies from your next order after you reach a tier. The order that takes you into a tier does not itself receive that tier’s discount.
4.4. Your tier is recalculated at the time of each order. If your spend in the previous 30 days falls below a tier threshold, you will move to a lower tier or lose tier status.
4.5. Customers in the [Gold and Platinum] tiers receive free standard delivery on orders of any value while they remain in that tier.
5. Combining discounts
5.1. Tier discounts can be combined with other discounts and promotions available on the website, including coupon codes.
5.2. All percentage discounts are calculated on the order value, and the combined total discount on any order is capped at [40]% of the order value.
5.3. Free delivery and the use of referral points are not included in this cap.
6. Referral programme and points
6.1. Registered customers can find their personal referral link in My Account. The link can only be shared with and used by people who register an account.
6.2. A referred friend must be a new customer: there must be no existing account and no previous order of any status linked to their email address.
6.3. Referred friends are eligible for the welcome gift under section 3 in the usual way.
6.4. Your friend’s orders must be placed under their own account. For their first order, ticking “Create an account?” at checkout is enough. From their second order onwards, they must be signed in. Guest orders do not earn points.
6.5. If a friend has used more than one referral link, points are credited to the owner of the last link used. Referral links are stored in a cookie for [30] days.
6.6. There is no limit on the number of friends you can refer. You earn points equal to [5]% of the value of each order placed by each referred friend.
6.7. Points are credited only when your friend’s order reaches the status “Processing” or “Shipped”, and not when the order is placed or paid.
6.8. Points can be used to pay for all or part of your orders on the website or through our Telegram bot. [100 point = £1]. Points do not expire.
6.9. Points have no cash value, cannot be exchanged for cash and cannot be transferred to another account.
6.10. If a referred friend’s order is refunded or cancelled, the points credited for that order will be removed. Your points balance will not go below zero. We may adjust points manually in cases such as partial refunds or disputed orders and will record the reason for any adjustment.
7. Orders through our Telegram bot
7.1. The Programme applies to orders placed through our Telegram bot, subject to this section.
7.2. You can link your website account with one Telegram account via My Account → Link with Telegram, confirming the link on both the website and in the bot. You can unlink your accounts at any time; your order history will remain.
7.3. Once your accounts are linked, your past bot orders will appear in My Orders, and bot orders from the previous 30 days will count towards your tier.
7.4. Tier discounts and free delivery apply to bot orders. Discounts and promo codes offered in the bot are included in the discount cap in section 5. Delivery in the bot is also free on orders where the value of goods after bot discounts is £100 or more.
7.5. Points can be used when placing an order through the bot. Your referral link is only available in My Account on the website.
7.6. Without a linked account, the bot treats you as a separate customer and your website and bot orders are not combined. Points for a referred friend’s bot orders are only credited if that friend has linked their Telegram account to their website account.
7.7. Details you enter in the bot (such as name, address and phone number) are used only for that order and do not change your account details.
8. Misuse of the Programme
8.1. We may withhold or remove rewards, gifts, discounts or points, suspend participation or close an account if we reasonably believe the Programme is being misused, including through fake or duplicate accounts, self-referrals, or orders placed only to obtain rewards and then returned.
9. Personal data and cookies
9.1. To run the Programme, we collect and use personal data including your name, email address, order history, points balance, and, if you link it, your Telegram account.
9.2. We use cookies to operate the Programme, including to record which referral link a new customer used.
9.3. We do not sell your personal data or share it with third parties for their own marketing purposes. We only share it with trusted service providers who help us run our website and fulfil orders (such as payment, hosting and delivery providers), and only as far as necessary for those purposes, or where we are required to by law.
9.4. We process your personal data in line with UK data protection law. For full details, including your rights and how to contact us about your data, please see our [Privacy Policy].
10. Changes to the Programme
10.1. We may change these terms or any part of the Programme, including tier thresholds, discount levels, points rates, rewards and eligibility rules.
10.2. Changes will not affect orders placed before the change takes effect. Points already credited to your account will remain valid unless we tell you otherwise.
10.3. If you do not agree with a change, you can stop taking part in the Programme at any time by contacting us or closing your account.
11. Suspending or ending the Programme
11.1. We may suspend or end the Programme by giving at least 1 working days’ notice. We will tell you in the notice how and until when any remaining points can be used.
12. General
12.1. Nothing in these terms affects your statutory rights as a consumer.
12.2. These terms are governed by the law of [England and Wales], and the courts of [England and Wales] have non-exclusive jurisdiction.
13. Contact us
If you have any questions about the Programme, please contact us at [[email protected]].
